Terms & Definitions

 

 

"Website" - Dreams of Italia website and all its content. www.dreamsofitalia.com.

 

"Client(s)" - the user(s) of the website, the customer(s) that either visit the website, submits payment for Services, communicates by phone or electronically, for   the purposes of receiving our "Services" pertaining to their vacation to Italy and all arrangements therein.

 

"Supplier(s)" - these are the owners and operators of lodging which may include hotels, b & b, motels, private homes, private apartments, pensione, albergho,  hostels, etc. AND owner/operators that provide transportation for transfers including trains, bullet trains, airlines, ferries, car rental, motorcycle rental, taxis, buses, trams, etc. Note that any and all "Supplier(s)" utlized are not affliliated with the "Company" and all "Supplier(s)" terms and conditions therein are followed by "Client(s)" and "Company" without exception, unless otherwise authorized by the "Supplier(s)" explicately.

 

"Company" - designates Dreams of Italia Travel.

 

"Service(s)" - all functions performed by Dreams of Italia to create and deliver customized vacation to its "Client(s)". This  includes booking lodging, transfers, passes, tickets under the operating conditions of suppliers used. This also includes communication services by utlizing the "Website" and exchanging information electronically via our internal message board or email, or verbally via telephone or internet voice capability (ie. Skype). 

 

"Payment" - paying the Company for its service using the Website and paying electronically using a valid credit card belonging to Client, using the services of our     suppliers (ie. Major credit card or PayPal), or paying over the phone by communicating with Dreams of Italia operator/agent.

 

Privacy Statement & Policy

 

Dreams of Italia is commited to protecting your privacy. Dreams of Italia clients have concerns with how their information is used and shared. This Privacy Policy is part of and subject to the Terms of Use ("TOU") posted on the dreamsofitalia.com website and includes Dreams of Italia information gathering and dissemination practices for the website for purposes of payment of Services. By using the Website, whether you are a customer ordering through the Website or another visitor browsing the Website, you agree to be bound by this Privacy Policy.

 

Dreams of Italia collects and stores certain information automatically whenever you access this Website.  Dreams of Italia may count, track and aggregate the visitor's activity to monitor traffic on the Website in order to provide easy company/client interface and increase customer service quality.

Dreams of Italia collects and stores information that customers enter through this Website or via phone. For purposes of starting vacation planning consistent with the "Service", the "client's" name, billing address, email address, telephone number, credit card number and expiration date will be required to complete payments to confirm and finalize said "Service(s)".

 

This "client(s)" information is used to provide the  "Service(s)"  ordered or requested, to process payments, to send confirmations and to provide customer service.

Using the Website doesn't require the client to provide personal information. Dreams of Italia will ask customers for personal information when "Service(s)" are initiated through the Website. All information is stored on the Dreams of Italia customer database. If you have any questions regarding use of personal information, credit card usage, storage and electronic encryption protection of client data, write us at dreamsofitalia@outlook.com.

 

All client information provided to "Supplier(s)" for purposes of providing "Service(s)" will be subject to the privacy policies of "Supplier(s)" and are outside the control of Dreams of Italia Ltd. All "Supplier(s)" inform the "Company" through the reservations system and all information is passed on to the "Client(s)". Any policies, terms and conditions, or terms of use that are not satisfactory to "Client(s)" shall be resolved between the "Client(s)" and the "Supplier(s)". Any problems, issues, losses, claims, disputes, consistent with the Terms & Conditions and Service Policies of Dreams of Italia, are to be resolved by "Client(s) and Supplier(s)" and Dreams of Italia shall not be subject to any liabilities, charges, losses, claims, etc. and shall be fortified by the Limited Liability and Indemnification sections herein.

 

Limited Liability

 

IN NO EVENT SHALL DREAMS OF ITALIA TRAVEL OR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS WEBSITE OR WITH ANY DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY INFORMATION OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

The Company shall not be responsible for any supplier's or service provider's breach of any warranty including, but not limited to, implied warranties of fitness for a particular purpose or of merchantability; nor shall the Company be responsible for any other wrongdoing of a service provider or supplier (including any liability in tort), as to any products and/or services available through this Website. The Company shall not be responsible for any failure of a supplier or service provider to comply with these Terms, nor for any failure of a supplier or service provider to comply with applicable government regulations or federal, provincial and local law including, without limitation, laws governing the sale, warranty and return of perishables. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within one (1) year from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

 

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the Company and/or its respective service providers or suppliers. Some jurisdictions do not permit the exclusion or limitation of liability for consequential, incidental or other damages. To the extent applicable law does not permit any specific exclusion or limitation to apply to you or these Terms, such exclusion or limitation shall be severed from these Terms.

 

Indemnification

 

You agree to defend and indemnify Dreams of Italia Ltd. and/or its suppliers and service providers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

 

  • Your breach of this Agreement or the documents referenced herein;

  • Violation of any law or the rights of a third party;

  • Your use of this Website; or

  • Your use of this Website for, or on behalf of, a third party.

 

Website Use & Legal Terms

 

The "Company", Dreams of Italia Ltd. provides services to you through its Website subject to the following terms and conditions ("Terms").

If you visit or use dreamsofitalia.com, you accept, and agree to be bound by, these Terms and Conditions. Dreams of Italia may, in its sole discretion, modify the Terms without notice to you. In addition, when using particular services or features, or when paying for our services on the Website, you shall be subject to any posted guidelines or rules applicable to the "Service(s)" provided either in writing via email or by telephone from a Company representative.